Privacy Policy

Creative Display Works

 

Effective Date: December 2025

Last Updated: December 2025

1. Introduction

Creative Display Works (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including through SMS/text messaging.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number, mailing address)
  • Business information (company name, job title, industry)
  • Order and transaction history
  • Communication preferences
  • Any other information you voluntarily provide to us

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device identifiers
  • Browser type and operating system
  • Pages viewed and time spent on our website
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, inquiries, and our services
  • Send transactional messages, including order confirmations and shipping updates
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. SMS/Text Messaging Terms

Consent to Receive SMS Messages

By providing your mobile phone number and opting in to receive SMS messages from Creative Display Works, you expressly consent to receive text messages from us. These messages may include order confirmations, shipping notifications, appointment reminders, customer service communications, and promotional offers.

Message Frequency

Message frequency varies based on your interactions with us and the nature of your inquiries or orders. You may receive recurring messages. We will not send more messages than reasonably necessary to fulfill the purposes described in this policy.

Standard Message and Data Rates

Standard message and data rates may apply to any SMS messages sent or received. Please consult your wireless carrier’s pricing plan for details. You are responsible for all charges associated with receiving text messages.

Opting Out of SMS Messages

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You may also opt out by contacting us directly at the contact information provided below.

SMS Help

For help with SMS messages, reply HELP to any message you receive from us, or contact us at the information provided in the “Contact Us” section below.

Supported Carriers

Our SMS service is supported by most major wireless carriers. Carriers are not liable for delayed or undelivered messages.

No Mobile Information Sharing

We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties for their marketing purposes. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, shipping, and SMS messaging services.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information for other purposes with your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Opt out of SMS messages by replying STOP
  • Request a copy of your data

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Creative Display Works

Email: adam@creativedisplayworks.com

Phone: 602-243-6911

Address: 3621 E. Wier Ave
Phoenix, AZ. 85040