Privacy Policy
Effective Date: December 2025 | Last Updated: December 2025
Introduction
Creative Display Works ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Request a quote or product information
- Contact us via phone, email, or our chatbot
- Subscribe to our newsletter or marketing communications
- Place an order for products
This information may include:
- Name and company name
- Email address
- Phone number
- Mailing address
- Business information relevant to your order
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information
- Pages visited and time spent on our site
- Referring website addresses
- Geographic location (country/region level)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Respond to your inquiries and provide customer support
- Send you quotes, product information, and order updates
- Improve our website, products, and services
- Send marketing communications (with your consent)
- Comply with legal obligations
- Detect and prevent fraud
SMS/Text Message Communications
If you opt-in to receive SMS/text messages from Creative Display Works, you agree to the following:
- Consent: By providing your mobile phone number and opting in to receive SMS messages from Creative Display Works, you expressly consent to receive promotional text messages from us. These messages may include new product announcements, special offers, promotions, and reorder reminders.
- Opt-Out: You may opt-out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation message and no further texts will be sent.
- Help: Reply HELP for assistance or contact us at 520-530-7666.
- Message Frequency: Message frequency varies based on your interactions with us.
- Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
Important: Your mobile information will NOT be shared with third parties or affiliates for marketing or promotional purposes.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., shipping carriers, payment processors).
- Legal Requirements: When required by law or to respond to legal process, protect our rights, or ensure the safety of our users.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Object to certain processing activities
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from.
Types of Cookies We Use
- Necessary Cookies: Required for the website to function properly. These include session cookies and security cookies.
- Analytics Cookies: Help us understand how visitors interact with our website using Google Analytics. These track page views, scroll depth, and time spent on pages.
- Marketing Cookies: Used for lead attribution and tracking visitor journeys through HubSpot. These help us understand how visitors found us and provide relevant follow-up communications.
Managing Your Preferences
When you first visit our website, you will be presented with a cookie consent banner where you can choose to accept all cookies, reject non-essential cookies, or customize your preferences. You can change your cookie preferences at any time by clicking "Cookie Settings" in the footer of any page.
Additionally, you can control cookies through your browser settings, though disabling cookies may affect the functionality of our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: