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    Designed & Manufactured in Phoenix, Arizona

    Terms of Service

    Effective Date: December 2025 | Last Updated: December 2025

    Agreement to Terms

    By accessing or using the Creative Display Works website ("Site") and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

    Use of Website

    You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

    • Use the Site in any way that violates any applicable law or regulation
    • Attempt to interfere with the proper working of the Site
    • Use any automated means to access or collect data from the Site
    • Impersonate or attempt to impersonate Creative Display Works or any other person or entity
    • Engage in any conduct that restricts or inhibits anyone's use of the Site

    Product Orders and Pricing

    • Quotes: All quotes provided through our website or by our sales team are estimates and subject to change based on final specifications and requirements.
    • Custom Products: As a custom manufacturer, most of our products are built to order. Final pricing, lead times, and specifications will be confirmed in writing before production begins.
    • Payment Terms: Payment terms will be established in your purchase agreement. We reserve the right to require deposits for custom orders.
    • Cancellations: Due to the custom nature of our products, cancellations may be subject to restocking fees or charges for work already completed.

    Intellectual Property

    All content on this Site, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Creative Display Works or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

    Product Warranty

    Creative Display Works stands behind the quality of our products. Specific warranty terms vary by product and will be provided with your purchase documentation. Generally:

    • Products are warranted against defects in materials and workmanship
    • LED components carry manufacturer warranties as specified
    • Warranty does not cover damage from misuse, improper installation, or normal wear
    • Custom fabrication work is warranted for the agreed-upon specifications

    Limitation of Liability

    To the fullest extent permitted by applicable law, Creative Display Works shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

    • Your use or inability to use our Site or services
    • Any unauthorized access to or use of our servers
    • Any interruption or cessation of transmission to or from our Site
    • Any errors or omissions in any content on the Site

    Indemnification

    You agree to indemnify, defend, and hold harmless Creative Display Works and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Site or your violation of these Terms.

    Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction of such courts.

    SMS/Text Message Terms

    • Message Types: Creative Display Works may send you the following types of SMS messages: Promotional messages including new product announcements, special offers, promotions, and reorder reminders.
    • Opt-In: By checking the SMS consent checkbox on our website forms and providing your mobile phone number, you expressly consent to receive promotional text messages from Creative Display Works.
    • Opt-Out: You may opt-out at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.
    • Help: Reply HELP for assistance or call us at 520-530-7666.
    • Cost: Standard message and data rates may apply. Check with your mobile carrier for details.
    • Privacy: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details on how we handle your information.

    Changes to Terms

    We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates.

    Contact Us

    If you have any questions about these Terms of Service, please contact us:

    Creative Display Works

    3621 E Wier Ave
    Phoenix, AZ 85040

    Phone: 520-530-7666

    Email: Sales@creativedisplayworks.com

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